Integrating MemberSpace with our site was one of the best things we've ever done. Simple to get started and packed with features. Big fans of the platform!
We imported all of our newspaper subscribers and have been able to provide them with more member benefits than we could on previous platforms.
We’ve designed MemberSpace to be the most flexible membership software out there — which means you can use it on almost any type of membership across any industry. And it's simple and easy to use for charities - no coding or technical skills needed.
With most membership software, you get locked into a content management system (CMS) like WordPress or Squarespace. MemberSpace works with all popular CMS options, so your charity can easily move to a different one without impacting members or their billing details.
With MemberSpace, you have 100% control over design and member experience because everything occurs on your charity's website, without members having to leave. They can sign up, log in, access content, or manage their account — all seamlessly within your existing website.
Our success truly comes from providing great customer support. You can talk with us via email (under an hour response) and our team is also available for live support hours with you! But don’t just take our word for it, read what real customers have to say in our Trustpilot and Capterra reviews.
We understand that migrating your charity membership to different software can seem like a daunting task. We want to make it as easy, simple, and painless for you as possible. So if you already have an existing membership system, we'll help you migrate to MemberSpace for free (including billing details if possible).
You don't have to build your charity membership site on your own. We'll provide you access to our private community where you can connect with other MemberSpace customers building and growing memberships. You can ask questions, get feedback, and learn best practices.
What really makes MemberSpace stand out is the service! The team they have is very personable, helpful, and always there.
Members can log in or create an account using any device (smartphone, tablet, laptop or desktop).
Easily change the styling (fonts, colors, buttons) of the login, signup and account forms members see.
Change the default wording for almost any text, link, form, alert or button in the member experience.
Easily add member log in, sign up and account forms to any part of your client's website, email campaign or social media.
Customize the wording and format of any emails members receive via MemberSpace (e.g. password reset).
Use our API to hide/show elements based on data attributes or pull in member data (like name, unique ID, profile picture).
Integrate Stripe (the best modern payment gateway) to securely process payment details for members.
Integrate Zapier to connect MemberSpace with popular 3rd parties like Mailchimp, ConvertKit, Trello, Google Docs and more!
Integrate a member directory (via Community Box) on any page to auto-output members' profiles.
Integrate a members-only private podcast (via Castos) so only active members get access to the podcast feed.
Integrate an affiliate program (via Rewardful) so your client can track and pay affiliates for any new members referred.
Charge members a recurring (e.g. $99/month), multiple (e.g. 3 payments of $100), one-time, or free payment.
Offer members free trial access before they're automatically charged. The trial can be as long or short as you'd like.
Choose when new members gain access to specific pages and content. You can also choose when they lose access.
Choose any day of the month to bill members and we'll automatically handle any proration for their initial signup.
If needed, your client can manually approve members before they can access any content or member pages.
Choose when (or if) member plans expire to cut off members' access to your content and member pages.
Create coupon codes for members to apply toward paid member plans. Choose how many are valid or when they expire.
Collect any profile information needed from users during sign up. You decide what is required and what is not.
Charge customers in 100+ major currencies Stripe supports including USD, AUD, CAD, EUR, GBP, CNY, BRL and JPY.
There is no limit to the number of members per account. And, they can be on any number of member plans your client offers.
Members can edit their profile, update their credit card, view billing history, cancel their membership and more.
View activity timelines for every member login, content view, and download plus sign up trends across time periods.
Your client can choose to manually add and invite members so they are not forced to sign up via your client's website.
Search, filter and export member lists (to a CSV file) to view and work with data in Excel or Google Sheets.
Members can access their full membership billing history and download PDF invoices whenever they want.
Create free or paid member plan tiers by choosing which plans grant access to specific content and member pages.
Members can upgrade or downgrade plans whenever they want. We'll charge or credit them the correct prorated amount.
We'll auto-recover any abandoned member sign ups via best practice email templates & website pop-ups.
We'll auto-recover any failed recurring member charges via best practice email templates & website pop-ups.
If members want to cancel, you can choose to present them with alternatives (extend trial, get a discount, contact support).
When existing members try to view content they can't access, we'll show them which plans they should join.
We use bank-grade SSL encryption to keep member logins and member payment information secure.
We're compliant with GDPR, CCPA, & SCA regulations and enable your membership to be compliant as well.
Protect an unlimited number of member pages and create an unlimited amount of member plans to join.
Choose how much (if any) tax to collect for each plan you create. The tax will show up as a line item in each billing invoice.
Members' payment will be securely deposited into your client's bank account just 2 business days later!
Connect an unlimited number of sites, with no additional fee. You can connect sites across different CMS platforms.
Add admin contributors and choose which sites within which account they can access (great for teams & agencies!).
Easily transfer site ownership and billing to your client (and pass along 10% off their first year of MemberSpace!).
Access our membership set-up guides for tips and best practices on designing memberships for your clients.
As a member of MemberSpace Affiliates, earn 25% recurring commission for any new customer you refer to MemberSpace.
If you or your client ever have questions, simply email us or attend our live office hours for friendly support help. :)
We love MemberSpace! The platform is incredibly flexible, their support staff is always fast and on point, and our members hardly ever have issues. They are the best.