Reimagined Member Menu content hub

The reimagined Member Menu: Your new content hub

The Member Menu has officially leveled up.

What was once a simple list of links to locked members-only pages and external tools is now a powerful, flexible content hub. This reimagined Member Menu lets you deliver a beautifully organized, dynamic experience to your members—no extra website setup required.
At the core of this update is the enhanced Collections feature (formerly called Products), which now supports a wide range of content types, visual organization, and new member-focused functionality.
 

Collections still allow you to lock your existing website pages and link to external tools like Google Docs or Zoom. But now, you can do so much more:

Add content directly in MemberSpace

Upload files (PDFs, images, MP3s), embed videos (YouTube, Vimeo, Wistia), or create posts (like newsletters or blog articles) right in MemberSpace—no need to touch your website.

Organize everything your way

Use drag-and-drop to reorder content within a Collection, move it between Collections, and create unlimited folders—including nested folders within folders.

Let members favorite what matters most

Members can favorite any folder or piece of content to add it to a dedicated Favorites Collection—a personalized area that appears automatically for easy access.

How Collections and content work

Collections are groups of members-only content assigned to pricing plans. A Collection can belong to unlimited pricing plans and be sold individually or bundled with others.

When creating a Collection, you’ll give it a title, choose which pricing plans grant access, and decide whether or not to include it in the Member Menu.
 
You can drag-and-drop to reorder your Collections, and include unlimited content in each one. Here’s what you can include:

Locked Pages

Lock any page on your existing website using MemberSpace, just like before. The Member Menu makes it easy for members to find and access those locked pages.

Links

Link to any external URL—Zoom, Google Docs, Calendly, social media, etc. When members click the link, it opens directly in a new tab for a seamless experience.

NEW

Files

Upload PDFs, images, audio files, and more directly to MemberSpace. Members can view and download them right from the Member Menu.

NEW

Videos

Embed YouTube, Vimeo, or Wistia videos that play directly within the Member Menu. Keep members on your site and minimize distractions. Learn more about video security.

NEW

Posts

Create members-only newsletters, lessons, or blog posts directly in MemberSpace using simple formatting tools—no need to publish them on your website or send them via email.

Customizing each content item

For each piece of content, you can:
  • Set availability: Make it available immediately, a specific number of days after someone joins a plan that grants access to the Collection, or schedule a start and/or end date and time (great for limited-time access).
  • Add a title, along with an optional subtitle, cover image, and description
  • Choose whether to display it in the Member Menu or keep it hidden but accessible via direct link
Content appears in a grid view, using your cover image (or a default icon) along with the title and optional subtitle. Clicking a content item opens a dedicated content page with the full experience.
When opening a content page, you’ll see the title, optional subtitle, and, if selected, the cover image displayed on the page. Here’s how the content behaves based on type:
  • Files, Videos, and Posts appear directly within the content page
  • Locked Pages and Links display a button that opens the destination URL in a new tab
  • The optional description appears below the content or button on the content page
  • If no description is included for a locked page or link, members who click the item in the grid view will skip the content page entirely and be taken directly to the URL—saving them a click (admins will still see the content page as usual)

Organizing content with folders

If your Collection has a lot of content, use folders to keep things clean and navigable. You can:
  • Create unlimited folders (and folders within folders)
  • Add optional subtitles and cover images
  • Choose visibility for each folder in the Member Menu
Use drag-and-drop to:
  • Move content into folders
  • Nest folders inside other folders
  • Move folders and content across Collections
Description of GIF

breadcrumb trail automatically appears to help members track where they are within a Collection and navigate back easily.

Anything excluded from the Member Menu—Collections, folders, or content—will appear semi-transparent in your MemberSpace admin and remain hidden from members. You can still share these hidden items via direct links.

When you share a direct link to a Collection, folder, or specific piece of content, any member with access to the Collection will be able to view it. If the link is to a folder or content nested within other folders, members will also see all related parent and child folders and content.

What members see

Members access the Member Menu via the familiar default floating Member Button as well as any Member Link options on your website. From there, they’ll see:
  • Their account area (no changes here)
  • A list of Collections included in their pricing plan(s)
Clicking into a Collection reveals its folders and content in a visual grid view. Content-type icons display alongside titles, and clicking a content item opens a dedicated content page.

Members can favorite content or folders by clicking the star icon (in the grid view or on content pages). Favorited items can then be found in a new Favorites Collection that appears automatically above all other Collections once at least one item is favorited—making it easy to revisit frequently viewed or personally valuable content.

Collections, folders, and content hidden from the Member Menu will not be visible at all to members.

When a member visits a direct link, the Member Menu opens automatically and jumps to the correct Collection, folder, or content item.

What happens to my existing products?

No action is needed—your existing setup will still work seamlessly.
  • Products are now Collections: Find all of your previous Products within the Content view
  • Any existing locked pages or external links you had in a Product will now appear as separate content items inside a Collection
  • Your Member Menu settings and visibility options remain unchanged

Look & Feel customization options

The updated Member Menu styling options give you control over how your Collections, folders, and content appear to members—helping you create a cohesive, on-brand experience.

Menu Window

Adjust the rounding of the entire popup window to better match your site’s design.

Typography settings

Customize fonts, font weights, and colors for:
  • Headlines — Used for Collection, folder, and content titles
  • Body Text — Applies to the Collections list, content titles in the grid view, content descriptions, and post content
  • Description Text — Used for subtitles
  • Link text — Applies to breadcrumb links and the “Your Account” link

MemberSpace Branding

Enable or disable MemberSpace branding within the Member Menu.

Typography and branding settings also apply to other MemberSpace forms and popups—ensuring a consistent look and feel across your entire member experience.

Improved analytics: Product views → Content views

We’ve updated the Product Views section of your admin dashboard—it’s now called Content Views to reflect the expanded range of content types available in the new Member Menu.

The experience will feel familiar, but with a few improvements:
  • When clicking “View more,” you’ll now see a list of content titles along with helpful details (such as the link URL, file name, or other identifiers)
  • Clicking on a specific view record shows the same detailed breakdown as before—including which members viewed the content and when (with date and time)
  • You can continue to filter this data by pre-set time periods, just like before

This update ensures your analytics align with the new content structure while keeping your workflow consistent.

Marketing your gated content

To promote a specific Collection or piece of content, you can create a public landing page on your website. This gives you the opportunity to showcase what’s inside—whether through screenshots, quick video previews, or a compelling description that helps visitors understand the value of what they’ll get. It’s a great way to build interest and encourage signups.

On your landing page, be sure to include a way for visitors to gain access. You can either:
  • Link to a specific pricing plan that unlocks the content
  • Or link directly to a Collection, folder, or individual content item—anyone who clicks will be prompted to join a public plan that includes access

This approach keeps you in full control of how your content is marketed and experienced, while MemberSpace handles access behind the scenes.

✨ If you ever switch to a different website platform, all content you’ve added to the Member Menu will move with you—just like your members, their logins, and their billing info.

With the reimagined Member Menu, it’s easier than ever to organize and deliver digital content—no complicated setup or extra tools required.

Whether you’re already using MemberSpace or just exploring your options, this new experience gives you the flexibility to create a clean, branded hub your members will love.

Need help marketing your membership business? Sign up for our free newsletter, The Membership Blast, for actionable growth tips delivered every other week.