Summary

The team at MemberSpace wants to let you know we are committed to being GDPR compliant. While the process of becoming compliant is not simple (or cheap) we want to do what's best for our customers so you can rest easy knowing that MemberSpace fully respects you and your customer's data. Please review our Terms & Policies for the details.

Data Center

MemberSpace's primary data and servers are hosted at Amazon's AWS data centers in the United States and we do not have any plans to add servers in the European Union.

Application Security

All access to MemberSpace's backend is secured over SSL (HTTPS), which ensures the information is encrypted. Every 6 months, we run an internal security audit which includes:

  • Review of all personnel security access
  • Ensure all personnel has read, understands, and signed our customer data NDA and procedures document
  • All personnel will be updated on all security measures pertaining to their roles
  • Review of backup procedures for all stored media
  • Review of all 3rd party subprocessors

Data Control

As per GDPR's Data Subject Rights, you can submit a request for us to amend your data, stop processing your data, or delete you data.

Security Breach Notification

If a breach is discovered we will first patch the breach and start assessing the extent of what happened. Within 24 hours of the patch fix we will notify all customers on file by email and via in-app messages.

Contact Us

If you have any questions about our security or GDPR compliance please get in touch via email at privacy@memberspace.com.