When you think about what a business is you may think about products, services, websites, sales, etc. But really the simplest definition is providing a product to a person for money. Those people who are buying your product are called your customers (duh). This is obvious to everyone – yet what % of business owners

I try to make myself available to customers and prospects every day of the work week. And by available I don’t just mean email, Twitter, or even over the phone. I mean available to have meaningful one-on-one discussions with another human being over video (we use Zoom). I used to do demos and discussions over

We’re all busy. Especially those of us who run our own business. There are always fires to put out, emails to respond to, and sales to be made. For a lot of entrepreneurs they get overwhelmed and let certain aspects of their business slide. The goal of this article is to make sure support is